How we work, who we are.
We're a small team that values partnership over process. Here's what that means in practice.
Who We Are
The Atypical Studio started over ten years ago on Upwork with a simple purpose: help students in the Philippines earn while studying through technology work.
As those students graduated, the team stayed together. We continued working with clients on data entry, research, data verification, and ecommerce operations. Many of those relationships lasted for years. We didn't just complete tasks—we became familiar with how small businesses actually ran day to day.
Through that work, something became clear. Small teams were spending too much time on administrative work and workarounds. Off-the-shelf tools didn't fit how they operated, and custom solutions were often out of reach. New technology was moving fast, but it wasn't helping the businesses that needed flexibility the most.
Today, we're still the same team, more than a decade later, but our focus has shifted. We design and build custom websites, automation, and internal tools for small-to-mid sized businesses that have outgrown generic software. Our work is shaped by real workflows, changing needs, and long-term use—not templates or one-off builds.
The principle we started with hasn't changed: use technology to make work more sustainable for the people doing it. That belief continues to guide how we work and who we choose to work with.
Team moments from a decade of collaboration.
Ways of Working
Custom Websites
We build websites that bring your ideas to life. Whether you're launching a new business or need to establish an online presence, we translate your vision into a functional, professional website.
For founders who face barriers with technology, we guide you through the process and build exactly what you need—no cookie-cutter templates.
Best when you have an idea but need help making it real.
Automation & Workflow Tools
We build custom systems that reduce manual administrative work. If you're spending too much time on repetitive tasks, we create tools that automate your specific workflow.
These aren't off-the-shelf solutions—they're built to fit exactly how your business operates, saving you time and letting you focus on growth.
Best when administrative work is slowing you down.
Custom Software Solutions
When off-the-shelf software doesn't fit your needs, we build custom tools tailored to your business. As you grow and your needs change, we adapt the systems and add new features.
This is a partnership that evolves with you—we stay with you over time, modifying and expanding your tools as your business scales.
Best when you need solutions that grow with your business.
How We Partner
High-Touch Relationships
We build long-term relationships with our clients. When your business grows and your needs change, we're here to adapt your systems, add new features, and build new capabilities.
This isn't a one-time project—it's an ongoing partnership. We stay involved as your business evolves, ensuring your technology grows with you.
How We Work Together
We start by understanding your workflow, constraints, and goals. Then we work closely with you to build solutions that fit your exact needs—not generic templates.
Communication is direct and regular. We keep you informed throughout the process and involve you in decisions that affect your business.
Because we've been working together as a team for over 10 years, we bring stability and consistency to every engagement.
What Makes Us Different
We serve businesses that larger agencies overlook—small teams without big budgets who need custom solutions, not off-the-shelf software.
Our focus is on underserved businesses where technology hasn't reached yet. We build what you actually need, not what's easy to sell.
Meet the Team
Core Team
We're a small, long-standing team that's been working together for years. We care about doing work properly, supporting each other, and building solutions that hold up over time.
Our roles span product, engineering, operations, and delivery, but what connects us is a shared respect for the people behind the work - both our clients and our teammates.
Susannie Tiempo
Founder, Quality & Product Development Lead
Leads product direction and quality, making sure what we build actually works for the people using it.
Outside of work, she enjoys reading and traveling, often drawing inspiration from the places and stories she encounters.
Grethel Bacunador
Operations Lead
Keeps day-to-day operations running smoothly and ensures work is delivered reliably and on time.
She unwinds by reading on Wattpad and watching MasterChef.
Noemi Camero
Customer Success Lead
Works closely with clients to understand their needs and make sure solutions continue to support their work as it evolves.
She's a self-confessed K-drama addict and brings the same attentiveness to her client relationships.
Mariel Jasmin Orais
Product & Delivery Specialist
Supports product development and delivery, coordinating work from planning through release.
She enjoys traveling and gardening, and brings the same patience and care to her work.
Drexter Sembreno
Marketing
Handles marketing execution and content, helping communicate what we do clearly and honestly.
Outside of work, he enjoys traveling and exploring new creative ideas.
Extended Team
Alongside our core team, we work with a small group of trusted independent contributors who support specific parts of our projects. These are people we've collaborated with over time - specialists we bring in when their skills are the right fit.
They work within our standards, processes, and quality expectations, allowing us to stay flexible without compromising how the work is done or how clients are supported.
If this sounds like a fit, let's talk.
No sales pitch. No urgency. Just a thoughtful conversation about whether we might work well together.
Custom software studio focused on long-term partnership, clarity, and thoughtful systems.
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